After-Sales Support

 

 

🛠 After-Sales Support

Thank you for shopping at www.makenfun.com! We always put your experience first and are committed to providing you with safe, reliable, and thoughtful after-sales service.


Service Items
1. Returns & Exchanges
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  • If the product has quality issues (such as missing parts, damage, or cannot be used normally), please contact us within 10 days of receipt to apply for return or exchange.
  • For returns due to quality issues, we will cover the shipping cost; for returns due to personal reasons (such as wrong purchase/dislike), customers need to bear the shipping cost.
2. Parts Replacement
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  • For DIY products, if you encounter missing or damaged parts, please provide your order number and pictures of the missing parts, and we will send replacements after confirmation.
  • Parts replacement service is usually processed within 1-2 business days.
3. Assembly & Usage Support
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  • We provide assembly guides (written instructions/video tutorials) for all products to help you get started quickly.
  • If you encounter operational problems, you can contact our customer service team at any time, and we will provide remote guidance.
4. Contact Us
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  • 📧Email: diy@makenfun.com (24-hour reception, reply as soon as possible on working days)
  • 📞Phone: +86 13315932692
  • 📍Address: 15-m-42 Ran Ran Zhi Jia, Zhongxing West Avenue, Xindu District, Xingtai City, Hebei Province, China, Postal Code 054000
5. Important Notice
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Please check whether the package is in good condition when signing for the express delivery; if you find any problems, please contact our customer support email immediately or fill out and send the form service below. We will do our best to ensure your worry-free shopping!

Need Help?

If you have any questions or need further support, please feel free to contact our customer service team

📧 diy@makenfun.com

 

 

 

Contact Us

We'd love to hear from you! Fill out the form below or reach out through other channels

Xingtai Naqi Trading Co., Ltd.

www.makenfun.com

Contact Information

📧

Email Address

diy@makenfun.com

📞

Phone & WhatsApp

+86 133 1593 2692

📍

Business Address

15-M-42, Juran Home
Zhongxing West Street
Xindu District, Xingtai City
Hebei Province, China
Postal Code: 054000

🌐
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