• If the product has quality issues (such as missing parts, damage, or cannot be used normally), please contact us within 10 days of receipt to apply for return or exchange.
• For returns due to quality issues, we will cover the shipping cost; for returns due to personal reasons (such as wrong purchase/dislike), customers need to bear the shipping cost.

• For DIY products, if you encounter missing or damaged parts, please provide your order number and pictures of the missing parts, and we will send replacements after confirmation.
• Parts replacement service is usually processed within 1-2 business days.

• We provide assembly guides (written instructions/video tutorials) for all products to help you get started quickly.
• If you encounter operational problems, you can contact our customer service team at any time, and we will provide remote guidance.

• 📧Email: diy@makenfun.com (24-hour reception, reply as soon as possible on working days)
• 📞Phone: +86 13315932692
• 📍Address: 15-m-42 Ran Ran Zhi Jia, Zhongxing West Avenue, Xindu District, Xingtai City, Hebei Province, China, Postal Code 054000

Please check whether the package is in good condition when signing for the express delivery; if you find any problems, please contact our customer support email immediately or fill out and send the form service below. We will do our best to ensure your worry-free shopping!