FAQ
Frequently Asked Questions
Find quick answers to your questions
Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier's website. By clicking the link, you will be able to check the status of your order once is in transit.
We know how important your order is, so we aim to fulfill orders as quickly as possible. So unfortunately, we're unable to change an order once it is placed. Please definitely make sure all the details are correct when you confirm the checkout.
Please contact us immediately with your correct address. If your order has not yet been shipped we may be able to amend your shipping label accordingly, however if your order has already been packed and/or dispatched then we sadly cannot make any changes for you.
We're sorry to hear that your order didn't work out!
If you need to return an item, please follow these simple steps:
- Contact Us First
Send an email to diy@makenfun.com with your order number, reason for return, and photos (if applicable).
Our support team will confirm your request within 1–2 business days. - Prepare Your Return Package
Make sure the item is unused and in its original packaging.
Include your order number and contact information inside the package. - Ship to Our U.S. Return Center:
MAKENFUN Returns
8676 Celestine Ave.
San Diego, CA 92123
United States
📞 Tel: +86 13315932692 (Johnathan)
- Refund Processing
Once we receive and inspect your return, we will process your refund within 10 business days.
Refunds will be issued to your original payment method.
⚠️ Please note:
- We do not accept exchanges.
- Returns must be requested within 30 days of receiving your order.
We usually stock pieces from our latest collection in a few weeks. So please sign up your email to be notified of a restock, and you shouldn't miss out the next time.
Have More Questions?
If you couldn't find the answer you're looking for, feel free to contact our customer support team
diy@makenfun.com
Contact Us
We'd love to hear from you! Fill out the form below or reach out through other channels
Xingtai Naqi Trading Co., Ltd.
www.makenfun.comContact Information
Email Address
diy@makenfun.com
Phone & WhatsApp
+86 133 1593 2692
Business Address
15-M-42, Juran Home
Zhongxing West Street
Xindu District, Xingtai City
Hebei Province, China
Postal Code: 054000
Website