Shipping Policy

 

 

Thank you for shopping at MAKENFUN!

We are committed to providing fast and reliable shipping from China to customers around the world. Please read below for our full shipping policy.


🌍 Shipping Coverage
Which countries do you ship to?
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We ship orders via air freight from China Monday to Friday (excluding public holidays) to the following countries and regions:

  • United States: All 50 states and Washington D.C.
    (Note: We do not ship to APO/FPO/DPO addresses.)
  • United Kingdom: All areas
  • Canada: All provinces and territories
  • European Union countries
  • Australia: All areas

We're continually expanding our shipping destinations based on customer demand.

⏱️ Delivery Times & Tracking
How long does shipping take?
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Standard Air Shipping: 7–12 business days

All orders are processed within 1–2 business days. Shipping times may vary slightly based on customs processing, weather, or public holidays.

How can I track my order?
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Once your order has been packed and dispatched, you will receive a shipment confirmation email with your tracking number and tracking link.

Please note: During promotional sales or peak seasons, order processing times may be slightly extended.

🚨 Delivery Issues & Solutions
What happens if my package is delayed or lost?
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We partner with reliable logistics providers that offer real-time tracking. However, in the rare event of a delay or lost shipment due to unforeseen circumstances, we will do the following:

A. Stay in contact

We will keep you updated with your package status and explain any issues clearly.

B. Take timely action

If your order is significantly delayed or lost, we may arrange a replacement shipment or use an alternative shipping method to ensure delivery.

Our goal is to make sure your order reaches you as soon and safely as possible.

🔄 Order Changes & Cancellation
Can I cancel my order after placing it?
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You may cancel your order before it is processed. If cancellation is requested in time, you will receive a full refund.

Once your order has been shipped, it cannot be canceled. You will be notified by email when the order is dispatched.

If you still do not want the package, you may contact us for a return after receiving it.

Thank you for your understanding!

💵 Shipping Costs & Customs
What are your shipping fees and customs policies?
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  • Free shipping terms are based on what is displayed on the product or checkout page.
  • For non-eligible orders, a flat shipping fee may apply depending on your location.
  • We cover all customs duties and import fees — you will not be required to pay anything upon delivery.

Questions About Shipping?

If you have any questions about shipping, tracking, or your order status, feel free to reach out to us

diy@makenfun.com

 

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