🚚 Shipping Policy
Thank you for shopping at MAKENFUN!
We’re dedicated to providing fast, secure, and reliable international shipping from China to customers around the world. Please review the details below to understand our shipping process and expectations.
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🌍 Shipping Regions
We currently ship orders from China Monday to Friday (excluding public holidays) to the following countries and regions:
•United States: All 50 states and Washington D.C.
(Note: We do not ship to APO/FPO/DPO addresses.)
•United Kingdom: All areas
•Canada: All provinces and territories
•European Union countries
•Australia: All areas
We’re continually expanding our shipping destinations based on customer demand.
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⏱️ Estimated Delivery Time
•Standard Air Shipping: 7–12 business days (average)
•Processing Time: 1–2 business days before shipment
Delivery times may vary slightly depending on customs clearance, weather, or public holidays.
During peak seasons or promotional events, processing times may be extended by 1–3 days.
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📦 Order Tracking
Once your order is packed and shipped, you’ll receive a shipment confirmation email containing your tracking number and a tracking link.
You can use this link to monitor the progress of your package in real time.
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🚨 Delivery Delays or Lost Packages
We partner with trusted international couriers to ensure smooth and timely delivery. However, in rare cases of unexpected delays or lost shipments, we will:
A. Stay in Contact
We’ll keep you informed about the shipping status and explain any issues clearly.
B. Take Timely Action
If your package is significantly delayed or lost, we may arrange a replacement shipment or use an alternative carrier to ensure you receive your order safely.
Our goal is to ensure your order arrives as quickly and safely as possible.
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🔄 Order Cancellation
•You may cancel your order before it is processed for shipping.
If cancellation is made in time, you’ll receive a full refund.
•Once your order has been shipped, it cannot be canceled.
You’ll receive an email once your order has been dispatched.
If you no longer want the product after receiving it, you may contact us to initiate a return under our Return & Exchange Policy.
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💵 Shipping Fees & Customs Duties
•Free shipping terms are based on what’s displayed on the product page or checkout page.
•For non-eligible orders, a flat shipping fee may apply depending on your location.
•All customs duties and import fees are covered by MAKENFUN — you will not be charged any additional fees upon delivery.
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📩 Contact Us
If you have any questions about shipping, order tracking, or delivery status, please contact us:
Email: diy@makenfun.com
WhatsApp: +86 13315932692
Website: www.makenfun.com
